Privacy Policy

Hello! This is our privacy policy and, if you landed here, it means that you want to learn how we process your personal data at Saturnia Stonehouse

Essential information we collect

  • When you browse our site, it is essential for us to collect certain information about your device, such as your IP address and information related to your visit. This may include the time stamp, the last page or product you viewed, and whether you are logged in. We do this with the aim of:
    • Recognize you so you don't need to authenticate with each click.
    • Check if our site is performing at the high performance we strive to provide.
    • Check that your data is processed securely.
  • We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites uses. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating.

Quotes

  • If you have submitted a quote, you will provide additional information such as your name, phone and email address. We will follow up via phone or via email regarding your quote. Submitting a quote means that you consent with our privacy policy.

Personalization

  • We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.

How do we process your information?

  • We use an external provider to run our site.
  • We also use other, highly specialized external providers to provide the most competitive services.

Who can you reach out to for privacy matters?

Do you need to lodge a complaint?

  • If you have any privacy complaint, you have the right to lodge a complaint with our supervisory authority.

Any update?

  • If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page https://saturniatravertini.com so it will be visible as you enter our store. saturniastonehouse.fr.

I hope that answers your question ! If you have any other questions, don't hesitate to ask them.